Privacy Policy

We only collect information needed to run accounts, process orders, and protect platform integrity.

• Identity data: name, email, phone number, role.
• Transaction data: orders, cart actions, payment references, and order status logs.
• Delivery data: address fields, shipping notes, and delivery confirmation details.
• Security data: OTP events, login attempts, and abuse-prevention logs.

Your data is used to operate the service and improve order reliability.

• Account authentication and access control.
• Payment review and reconciliation.
• Delivery coordination and support resolution.
• Fraud monitoring, security alerts, and audit requirements.

AAAPottery does not sell customer personal data.

• Data is shared only with parties required to complete service workflows.
• Sharing can include payment, courier, hosting, and legal compliance partners.
• Internal access is role-based and limited to operational necessity.

Data retention follows operational, legal, and dispute-resolution requirements.

• Security and audit logs may be retained for compliance and investigations.
• Financial and transaction records may be retained longer for reconciliation.
• Obsolete records are removed or minimized when no longer required.

We apply layered controls to reduce unauthorized access and abuse.

• Role-based permissions with elevated controls for privileged users.
• OTP verification paths for sensitive account and payment actions.
• Monitoring and alerting workflows for suspicious behavior.

Customers can request correction of inaccurate personal details.

• Profile updates can be done in account settings where available.
• Support channels can help with privacy-related correction requests.
• Certain records may still be retained where legally or operationally required.